Privacy Policy

Frontpoint Adventures stores and processes the user’s information, including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act, 2000 and the Rules thereunder. If the users object to the user’s information being transferred or used in this way, please do not use our website or any other social media platform managed by Frontpoint Adventures.

Frontpoint Adventures records, stores and analyses the data that is available to us through any of our platforms like our website, Facebook page, Twitter handle, Instagram handle, LinkedIn page or any similar platform. Platforms would also include the physical forms/declarations submitted to Frontpoint Adventures. This includes the data that the user provides on the website or any other platform managed by Frontpoint Adventures.

The data helps us make sure that we take every measure to ensure that our customers are safe while using any of our services or products.

We are committed to not passing your information unnecessarily. Frontpoint Adventures would use your information to make your experience a better one, but in case it is required for safety or arrangement purposes, we might have to forward your contact details to relevant vendors.

During all our expeditions, we click pictures, record videos, and create other intellectual property. Such content may feature you in many cases. Unless specified otherwise by a participant, we shall deem permission granted for using such creative content created on our events. We also encourage you to share the pictures or videos that you create on your own, and we give due credit before publishing such content on public platforms.

We also use customer data for the following purposes:

• To ensure that our customers are safe — if there arises a need to contact our customers with regard to safety while using the product purchased, we will contact the user only to let them know the safety concern and offer them an option to exchange/refund or fix the product at no extra cost.
• To send marketing and promotional messages and other information that might be of interest to our customers. This is only done with the consent of customers. At any point in time the customer can opt out from receiving these communications.
• To implement and manage referral programs, surveys, contests, promotional activities or events sponsored or managed by Frontpoint Adventures.
• To enhance and optimize our business practices and user experience based on the research and analytics done using the customer data.
• For studying catchment areas and taking decisions to develop new products or services.
• To be able to contact our unhappy customers and resolve their issues and grievances.

This website uses the Google AdWords & Facebook remarketing service to advertise on third-party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the frontpointadventures.com website. Any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.

We have changed our Analytics tracking code to support Display Advertising and implement Google Analytics Demographics and Interest Reporting. We use this information to better understand, protect and serve the users, and to provide the services the users request. We might use this information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services; inform the users about online and offline offers, products, services and updates; customize the user’s experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to the users at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our site. We might use this data to tailor the user’s experience at our site, providing the user with content that we think the user might be interested in and to display content according to the user’s preferences.

Using the Ads Settings, the users can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. The users can also opt out of Google Analytics using Google Analytics’ currently available opt-outs for the web. Similar options are available from Facebook.

The user can opt out of remarketing and Google Analytics by visiting the links below:

• For Google:https://support.google.com/ads/answer/2662922?hl=en
• For Facebook:https://www.facebook.com/ads/website_custom_audiences/
• For Google Analytics:https://tools.google.com/dlpage/gaoptout/

Frontpoint Adventures may share personal information with Frontpoint Adventures’ other corporate entities and affiliates. These entities and affiliates may market to the users as a result of such sharing unless the users explicitly opt out.

Frontpoint Adventures may disclose personal information to third parties. This disclosure may be required for us to provide the users access to Frontpoint Adventures’ services, to comply with Frontpoint Adventures’ legal obligations, to enforce Frontpoint Adventures’ User Agreement, to facilitate Frontpoint Adventures’ marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Frontpoint Adventures’ Services. Frontpoint Adventures does not disclose the user’s personal information to third parties for their marketing and advertising purposes without the user’s explicit consent.

Frontpoint Adventures may disclose personal information if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. Frontpoint Adventures may disclose personal information to law enforcement offices, third-party rights owners, or others in the good-faith belief that such disclosure is reasonably necessary to: enforce Frontpoint Adventures’ Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Frontpoint Adventures’ users or the general public.

Frontpoint Adventures and Frontpoint Adventures’ affiliates will share/sell some or all of the user’s personal information with another business entity should Frontpoint Adventures (or Frontpoint Adventures’ assets) plan to merge with, or be acquired by, that business entity, or in the event of a re-organization, amalgamation, or restructuring of business. In the event such transactions occur, the other business entity (or the new combined entity) will be required to follow this privacy policy with respect to the user’s personal information.